DDA Activewear — Returns & Exchanges
Effective October 20, 2026, for orders placed on or after this date.
30-day return and exchange window
You may request a return or size exchange for an eligible standard DDA product within 30 days of delivery. Standard DDA designs remain eligible even when they are produced after your order is placed.
Item condition
Items must be unworn, unwashed, with tags attached, and free of stains, odors, or damage caused by use.
Personalized and custom orders
Personalized or custom-made designs are final sale for change of mind or sizing. This does not apply when an item arrives damaged or defective, or when we send the wrong item.
How to request a return or exchange
Email ddactivewear@gmail.com with your order number, the item you would like to return or exchange, and the reason for your request. For a size exchange, include the size you would like instead. Please contact us before sending anything back.
Once your request is approved, we will provide the return address and shipping instructions. The return address will be supplied directly; please do not send an item to an address found elsewhere without our instructions.
Return shipping and fees
For sizing or change-of-mind returns, the customer pays return shipping. There is no restocking fee. If the item arrived damaged or defective, or we sent the wrong item, DDA covers the shipping costs needed to resolve the issue. Please contact us with your order number and, where possible, photos of the issue.
Size exchanges
Eligible size exchanges are subject to availability. The customer pays to return the original item, and DDA covers one replacement shipment per U.S. order. Any item-price difference will be confirmed with you before the exchange is completed. For exchanges outside the United States, contact us for the replacement shipping cost before proceeding.
Refunds
After we receive and inspect your return, we will notify you of the outcome. Approved refunds cover the price paid for the returned item and applicable refundable tax, and are issued to the original payment method. Original shipping charges are nonrefundable unless DDA made an error or the item arrived damaged or defective.
We process approved refunds within 5–7 business days after receiving and inspecting the return. Your bank or payment provider may require additional time to post the funds.
This policy does not limit any rights you may have under applicable consumer protection laws.
Questions? Email ddactivewear@gmail.com.